Our on line store is open 24 hours. Orders are processed in our studio Monday - Friday 8am-6pm eastern standard time. All orders placed after 6pm Friday and on Saturday and Sunday will not be processed until Monday morning. All orders take 1-2 business days of preparing and packaging. We ship all orders the following day.
Example: Our custom compacts are made to order and assembled by hand. It takes 1 business day to create your custom cosmetic compact and will ship the following business day.
Once we receive your order and your payment is processed , we assemble your order and prepare for shipping the following day. After your order is packaged , wrapped and ready to go we will send you an email to inform you that your non toxic beauty items are on it's way.
Once the products leave our facility, they are shipped through USPS.
Normal shipping standards are 2-4 business days. Shipping cost depends on weight.
Please let us know if you want to rush your order and / or need it by a certain date.
We do not return any custom blended makeup purchases. Our makeup can be returned or exchanged if unopened or if it causes a reaction to your skin within 2 weeks of using. All skin care must be returned within 30 days.
We understand all skin is not created equal so we encourage you to try our mini bottles to ensure it agrees with your skin. We also will exchange any items purchased that you are not happy with and give you credit towards another color or product from our collection.